FREQUENTLY ASKED QUESTIONS:


Max Capacity of Each Class:

Studio A (#02-25): 18pax
Pop-Up Studio (#02-04): 10pax

Membership:
It can be bought via Mindbody Online on Browsers or Walk-in.
< Click here to purchase via MBO on browser >

Unfortunately, it can not be purchased via the Mindbody Mobile App.

Online Purchase: You can purchase classes, packages, or membership Online via RECOGNIZE STUDIOS MINDBODY. 
*Please note that online purchases incur an additional service fee* 


Link to Mindbody
:
Visit http://bit.ly/MBO_R


Replacements:
All replacements will be announced on our Instagram Stories and updated in our Mindbody accordingly.
Do I have an Existing Account: If you have been to Recognize Studios before, itmeans you already have an existing Mindbody Account with us. Fill up the contact form below or DM us with your Name, Contact, and Email for Sign-In Details.

I am New:
Create an account via the tab found near the bottom of this page.


Walk-In:
You can head to our studio 30mins before the first class of the day to purchase the classes, packages, or memberships via NETS or Cash.
Walk-Ins for classes are welcome but please check the availability of classes via MindBody before heading down as we have limited slots per class.
Studio / House Rules: Clickon the RULES to check out all the house rules before heading to classes.

Existing Packages before Circuit Breaker: All remaining classes from the packages before the circuit breaker is available can be utilized. DM us.

 

Storing walk-in purchases:
Walk-In purchased Single Class / Packages will be stored into your R! Mindbody account and can be used to book online.

 

Booking for Friends:
The account user is only allowed to book a class for himself/herself. Joint-Account can only be set for Parent and Child.

 

Cancellation Policy:
Any cancellation made less than 1 Day before the scheduled class slot will result in a cancellation fee. The amount of the fee will be equal to the credit purchased and used. Cancellations made 1 Day or more in advance of the scheduled class slot will receive the credit purchased back into their account.

 

Waiting List:
Dancers on the waiting list will be added to the class slot if a cancellation has been made 1 day before the scheduled class slot. If you did not get the slot from the waiting list, the class credit will be returned to your account and it can be used for other dance classes.

 

How to use Mindbody:
Visit bit.ly/MBONLINE for the guide we’ve created.

 

Missing Packages:
Visit bit.ly/MBONLINE and visit page 14.